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- What types of training do new staff members
receive before they work with residents?
- How often do staff receive training once they are
employed by your agency?
- Do staff members receive training specific to the
support needs of the people whom they will serve
or from a list of “standard topics?”
- Who (or what organization) provides training to
your staff?
- Is staff training mandatory for all of your
employees or is it voluntary?
- Following initial training, do instructors come
back to observe whether your staff are correctly
implementing what they have been taught?
- Describe some of the topics covered by your staff
training program over the last year.
- What has been the most important training that
your staff has received in the last three years?
- How does your agency ensure that staff actually
use what they have been taught in training?
- What have staff learned from their most recent
education sessions and how do they apply it to
their daily interactions with residents?
- What is the most important topic on which staff
currently need to receive training? Has training
of this nature been scheduled in the near future?
- Can family members attend and observe staff
training sessions?
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